TERMS & CONDITIONS

Detailed herein the terms and conditions of use of our website. These terms don’t supersede your legal rights and they’re intended to clarify the basis on which we operate. “We” and “us” are used throughout the terms to refer to our company.  

 

Applicable Law

The terms and conditions herein as well as all transactions conducted through our website are all governed by English Law.

 

About Us

This website is owned and operated by Arispada Ltd, a company registered in England and Wales.
Company registration number: 13656515

Registered address:

Kemp House

152-160 City Road

London

EC1V 2NX

United Kingdom

Email: info@arispada.co.uk

 

Accessing and Using Our Website

By accessing and using our website, you agree on lawful and proper use of it and to be bound by these terms and conditions as well as to comply with all applicable laws and regulations in the UK and other jurisdictions from which the website is accessed.

Website Content

We try as possible to ensure that the descriptions of the products are accurate and up-to-date.
Nevertheless, such descriptions may contain minor errors. Photos and colours are for indication purposes only. They are a close representation, but slight variations in the actual product colour may occur due to different screen resolutions and browsers.

 

Website Availability

The website may not be available for access at any time without prior notice for various reasons including but not limited to updating content and maintenance.

 

Liability Limitation

We’re held harmless against direct or indirect losses and damages arising out of accessing or using or the inability to use our website. This doesn’t affect our liabilities that cannot be excluded under applicable law.

 

Currency

Transactions are processed in Pounds Sterling.  You will be charged in your local currency by your payment provider. So the actual transaction total shall depend on the currency exchange rate applied by your payment provider.

 

Prices

Prices are inclusive of UK VAT.

Payment Methods

We accept debit / credit cards and PayPal. If you select PayPal as a payment method you will be redirected to PayPal website to access your account and complete the purchase.      

 

Payment Processing

Payments are processed by our payments processor in a secured encrypted environment which is marked by a locked padlock symbol next to the URL. We don’t retain data of your debit/credit cards or PayPal account.


International Orders

Orders outside of UK may be subject to local import VAT, duties and/or other taxes which are to be paid by you to the courier when you receive your order. Rules regarding this are decided by your local customs authority.

 

Order Procedure

  • Revise your selected products in the shopping cart

  • Start checkout.

  • Complete billing and shipping information.

  • Make payment by one of the payment methods provided.

  • Order confirmation email shall be sent to you to acknowledge receipt of order.

  • Dispatch confirmation email with a tracking number shall be sent to you.

  • You can then track your order on the courier’s website.

 

Products Availability

If the products are available, typical fulfillment times applies as indicated in the shipping page. If the products you selected are not readily available, then fulfillment time of your order shall be extended.
In case there is any problem with your order you will be notified and if we are unable to fulfill your order within reasonable time, we shall contact you and issue a refund to you if your payment is already collected.

 

Shipping

Please refer to shipping page for more details.

Returns & Refunds

Please refer to Returns & Refunds page for more details.

 

Privacy Policy

Please refer to Privacy Policy page for more details.

 

Damaged Parcel or Goods

When you sign for receiving the parcel please note the fact depending on the case, either:

  • “parcel is damaged, goods are not yet inspected”

  • “goods are damaged” 

You’re advised to take a photo as evidence so that we can raise a claim against the courier. You can then notify us and provide the photographic evidence then we shall start the return procedure and issue a full refund including original shipping cost and return cost. 

 

Order Cancellation

At checkout, if the billing address does not match the payment card, the security system of the payment gateway may consider the payment as fraud and your order may be cancelled.
You can cancel your order by contacting us as long as the goods are not yet shipped. If the goods are already shipped, then return rules apply.

 

Disputes

Disputes, claims and the like, related to our website shall be resolved in English Courts in accordance with English Law.